Today, monitoring and analytics over the enterprise network has bolstered Business Intelligence (BI), reshaping the way business is strategized. As businesses grow, more domain names are being added onto the network, and additional servers, switches and routers along with IT administrators who are being incorporated to maintain the network system. These additions onto the enterprise network have increased architecture complexities owing to which the legacy approach—manual methods of monitoring—is becoming ineffectual. Reanimating the manual methods for greater efficiency, enterprises today demand a network-monitoring tool, which seamlessly offers performance data and enables BI execution. “We have focused on providing better IT Service Management (ITSM) solutions to the enterprise because we have witnessed that the help desks or service desks have increasingly become a core function of today’s organization especially when it comes to enhancing customer experience,” says Sridhar Iyengar, VP, ManageEngine. The firm has over decades of experience in simplifying IT management with affordable and easy-to-use software solutions for SMBs.
To simplify IT management systems, ManageEngine offers dozens of free and trial software solutions for businesses, such as Active Directory management, performance management and analytics. The Active Directory management software— AD360, AD Manager Plus, Office 365 Manager Plus, and SharePoint Manager Plus—offered by ManageEngine is leveraged by enterprises using Windows Server Operating Systems. Along with these managing tools, Audit and recovery solutions are included in ManageEngine’s product line—AD Audit Plus, FileAudit Plus, and RecoveryManager Plus. These products are tailored to offer collaboration of businesses both offline and online, providing a profound managing and monitoring insight to the user. For instance, when Sentient Flight Group, a provider of private jet membership was in need of integrating two separate Domain Servers to build a single company wide server, ManageEngine’s Active Directory management solution addressed the issue and solved it. Additionally, it provided support for effective Management and Reporting of the native Active Directory. Further, the software provided Sentient the capability to switch between domains with its user friendly and easy-to-use interface.
In this age where business critical operations are tethered to cloud and on-premise data centers, insecurities such as failure, breach and theft have begun developing within the enterprise.
ManageEngine offers dozens of free and trial software solutions for businesses, such as Active Directory management, performance management and analytics
To mitigate upcoming disasters in cloud, enterprises use a manual approach, which is expensive and not reliable. Looking at the not-so-efficient efforts executed over businesses, ManageEngine has designed a SaaS-based IT help desk and IT service management software— ServiceDesk Plus On-Demand—with features such as, knowledge base, auto routing and SLA. The software also has additional pack of tools—AlarmsOne, Mobile Device Manager Plus, Site 24X7, offering an unmatched insight to all the cloud application and their performance.
Amidst all the management and performance monitoring tools, analytics has always played a key role in BI. To bring in effect the analysis, enterprises are calling for self-service analytics tools that can allow them to build and personalize reports quickly, within minutes. In this context, Sridhar adds, “There are currently many analytics tools in the market, but most are too complicated, some require expert assistance, or are too time-consuming and expensive. ManageEngine empowers users in this regard towards achieving any form of process efficiency.” ManageEngine’s Analytics Plus software transforms all IT data into insightful reports within very less time, thus surging the decision-making capabilities of an enterprise.
ManageEngine offers its service to a wide spectrum of sectors including, government, healthcare, education, IT, Logistics, banking, manufacturing and aviation industries. In terms of further expanding ManageEngine’s growth, Sridhar says, “We have developed greater business plans and are also looking for more channel partners to reach out new avenues.”
